WordPress Maintenance That Keeps Your Website Running Smoothly
Your website is one of your most important business assets, but maintaining its security, updating, and optimizing it takes a lot of attention. We take care of all the technical aspects of your WordPress site with our WordPress maintenance service, allowing you to concentrate on running your business rather than your website.
- 99.9% uptime guarantee
- 30-day money-back
- Cancel anytime
Most Clients Call Us After One of These Has Already Happened
Almost nobody budgets for WordPress site maintenance until the site is already down. That call always costs more than the plan would have.
Slow & Unresponsive
Load times creep up over months. Visitors leave before the page finishes painting. Google downgrades you quietly, and the AI tools now summarising your market start citing someone else.
Hacked & Insecure
Outdated plugins are the most common way WordPress sites get compromised. Cleanup is expensive. The ranking damage outlives the malware by months.
Broken & Underperforming
One plugin conflict takes down your checkout, your forms, or your course platform. Finding a developer who can diagnose it on a Friday afternoon costs whatever they decide to charge.
Can't Add Features Safely
Every new plugin is a coin flip when nothing gets tested first. So you stop changing anything. The site ages in place and the gap widens.
Everything Included in Our WordPress Maintenance Services
This is complete WordPress management: updates, backups, security, speed, monitoring and reporting handled by our team instead of documented for yours. We do the work. You read the report.
Core, Theme & Plugin Updates
Every update runs on staging first. If something breaks, it breaks there. Your live site never finds out.
Daily Off-Site Backups
Full file and database copies stored away from your server. One click puts you back to yesterday.
Security & Malware Removal
Firewall, brute-force blocking, daily malware scans. If a site under our care gets hit, we clean it. There is no separate invoice for that.
Performance & Core Web Vitals
Caching, image compression, database cleanup and Core Web Vitals tracking. Speed is a ranking signal and a checkout signal. It gets measured monthly.
24/7 Uptime Monitoring
Checks run every few minutes, day and night. When your site drops, our engineers know before your customers do.
Broken Link & 404 Fixes
Dead links leak authority and irritate buyers. We find them, redirect them, and close them out inside the plan.
Monthly Report (Plain English)
What we did, what changed, what needs a decision from you. No dashboard you'll log into twice and then forget.
Priority Human Support
WordPress engineers answer your tickets. Not a chatbot, not a tier-one script reading from a knowledge base.
Add-Ons: Edits, Speed, SEO
Content edits, deeper speed work, WordPress SEO. Bolt them on for the months you need them and drop them when you don't.
WordPress Hosting and Maintenance Are Not the Same Purchase
Hosting keeps a server running. Maintenance keeps a site running. Most buyers discover the difference the week something breaks. Here is where the line sits.
| Feature | Generalist Hosting (GoDaddy, Bluehost) |
Managed WordPress Hosting (WP Engine, Kinsta) |
WooNinjas MaintenanceFully managed |
|---|---|---|---|
| Monthly cost | $10–$140 | $30–$675 | From $99 |
| Real WordPress engineers on staff | ~2% of staff | ~8% of staff | 100% WordPress-focused |
| WordPress updates | Automated, breakages included | Automated | Tested on staging first |
| Adding new plugins | Your job | Your job | Vetted, installed, tested |
| Security fixes | — | Email alerts only | Proactive + hack-fix guarantee |
| Speed & Core Web Vitals optimisation | — | Server-side only | Full CWV tuning |
| Broken link & 404 monitoring | — | — | |
| Technical support | Links you to a help article | Links you to a help article | We do it for you |
| Content edits included | — | — | Yes, from Care Pro |
| Hours of your time saved / month | 0 | ~1 hour | 4–8 hours |
| Cost to fix a broken update | $300+ freelancer | $300+ freelancer | Already in the plan |
Is WordPress Maintenance Right for You?
We'd rather disqualify you now than refund you in six weeks. Read both columns before you pick a plan.
- Your site is business-critical and downtime has a cost you can calculate
- You have no in-house WordPress developer, or one who is already busy
- You run WooCommerce, LearnDash, BuddyBoss or a membership site
- You want problems caught early rather than escalated loudly
- You want one team that can also handle development and SEO when you scale
- It is a personal blog with no traffic and nothing at stake
- You're expecting SEO or ranking growth from this (that's our WordPress SEO service)
- You want us to rebuild every part of the site under this plan (see our WordPress Development)
- You plan to keep doing the technical work yourself, when you get around to it
How Our WordPress Website Maintenance Works
Onboarding takes a few days. After that you mostly stop thinking about your site, which is the entire point of paying for this.
Onboarding Audit
We audit speed, security, plugin health, backups and whatever is already broken, then bring the site to a safe baseline before the plan starts. Most sites have at least one problem the owner didn't know about. If we find something structural, our WordPress Development Services team handles it alongside the care plan.
Migration & Setup (Optional)
Moving to our managed hosting is optional. If you do, we run the migration end to end with no downtime. Either way, this is where your staging site, backup schedule, monitoring and reporting get set up.
Ongoing Maintenance
Tested updates, off-site backups, security monitoring, uptime checks, broken-link cleanup, image compression and monthly reporting. It runs without you. Selling online? Add WooCommerce Development or WooCommerce Maintenance for store-specific cover.
Proactive Improvement
Slow queries, ageing plugins, abandoned extensions, missing schema. We flag them in the monthly report while they are still cheap to fix. Want rankings on top of stability? Add our WordPress SEO service and both run under one team.
WordPress Maintenance Plans
Billed quarterly. Real engineers, automation-powered care.
Explorer
Foundations for a calm store.
- Monthly plugin, theme & core updates
- 404 & broken link monitoring
- Essential security patching & backups
- Essential speed optimization
- Automated monthly maintenance report
Hiker
For stores that keep growing.
- Everything in Explorer, plus:
- Weekly updates with staging tests
- Monthly site audit + custom code monitoring
- Advanced caching & mobile optimization
- Priority email support
- Smart update checks + performance alerts
Climber
White-glove for revenue-critical stores.
- Everything in Hiker, plus:
- Real-time monitoring, malware scan & WAF
- Full staging & approval workflow
- Dedicated support manager
- 1hr monthly consultation + roadmap
- 24/7 threat detection + predictive care
| Feature | Explorer | Hiker | Climber |
|---|---|---|---|
| General Maintenance | |||
| Plugin, theme & WooCommerce core updates | Monthly | Weekly | Weekly |
| 404 & broken-link monitoring | Performed once | Monthly scan | Weekly scan |
| Staging environment & testing | Provided | Created for you | Full staging & approval |
| Image & media optimization | Essential | Quarterly compression | Monthly optimization |
| Security patch implementation | Essential | Monthly updates | Immediate fixes |
| Manual site review | — | Quarterly | Monthly |
| Error log monitoring | — | Monthly report | Real-time |
| User & role management | — | Limited setup | Full management |
| Automated backup testing | — | — | Monthly |
| Content update assistance | — | — | Ongoing |
| Dedicated support manager | — | — | ✓ |
| Performance | |||
| Site speed monitoring | Performed once | Quarterly | Monthly |
| Database optimization | Performed once | Quarterly | Real-time |
| Lazy loading | Images only | Images & video | Full + script deferral |
| JS & CSS minification | Essential | Advanced | Full with defer & async |
| Caching | Page caching | Object + browser | Full suite + custom config |
| Mobile optimization | Essential | Advanced testing | Full audit & optimization |
| GZIP & Brotli compression | GZIP | GZIP + Brotli | Full with tuning |
| CDN setup | — | Essential setup | Full integration |
| Third-party plugin audit | — | Quarterly | Continuous |
| Database query optimization | — | Analysis | Full + indexing |
| Custom code performance review | — | — | Full audit |
| Server & hosting review | — | — | Full recommendations |
| Security | |||
| Security audit & monitoring | Essential scans | Advanced scans | 24/7 monitoring |
| Malware removal | Monthly | Weekly | Real-time |
| Cloud backups | Configured | On hosting | Quick-restore enabled |
| Brute-force prevention | Essential | Advanced blocking | AI threat detection |
| SSL monitoring | Monthly | Weekly | Real-time |
| Spam & bot protection | CAPTCHA | Advanced filtering | AI + CDN with WAF |
| Security hardening | Essential | Advanced tweaks | Full lockdown |
| Sucuri: cleaning & protection | — | Monthly cleanup | Continuous protection |
| Firewall (WAF) | — | Standard | Advanced real-time |
| DDoS protection | — | Essential | Advanced |
| File-change monitoring | — | — | Real-time alerts |
| Two-factor authentication | — | — | Site-wide enforcement |
| Automation & Intelligence | |||
| Automated maintenance report Plain-English narrative, not template | Monthly | Monthly | Monthly + insights |
| Update compatibility check Changelog + conflict scan before applying | — | Every update | Every update |
| Core Web Vitals monitoring & alerts Regression alerts with root cause | — | Weekly | Real-time |
| AI-search & crawler readiness GPTBot, ClaudeBot, PerplexityBot access + llms.txt | — | Quarterly | Monthly |
| Content decay detection Flags pages losing traffic, rankings or backlinks | — | Quarterly | Monthly |
| SEO database cleanup Duplicate schema, orphan metadata, broken canonicals | — | Quarterly | Monthly |
| Threat & anomaly detection Behavioral monitoring, not scheduled scans | — | — | 24/7 |
| Predictive maintenance alerts SSL expiry, disk usage, plugin abandonment | — | — | Included |
| Support & Reporting | |||
| Email support | 24/7 priority | ||
| Ticketing system | Essential | Priority | VIP |
| Site downtime assistance | Standard | Priority recovery | Immediate response |
| WooCommerce-specific support | — | Essential troubleshooting | Advanced |
| Dedicated support manager | — | — | ✓ |
| Maintenance reports | Monthly | Monthly | Monthly |
| Uptime monitoring | Essential | 5-minute checks | Real-time |
| Bug fixing & troubleshooting | Limited | Standard | Priority |
| Consultation | |||
| Hosting & scaling consultation | 30 mins | 30 mins + 4hr migration | 1hr + 6hr migration & SSL |
| Customization consultation | 30 mins | 1 hour | 1 hour / month |
| Design consultation | 30 mins | 2 hours | 1 hour / month |
| Custom requirement quotes | — | 3 free quotes | Unlimited |
| Performance strategy | — | Performance report | Monthly strategy session |
| Technical roadmap | — | — | Full custom roadmap |
What Clients Say
Real Businesses. Real WordPress Sites. Real Peace of Mind.
We Handle Your Whole WordPress Stack
WordPress website maintenance is where most clients start. It is rarely where they stop. The rest of the stack sits with the same team, under one invoice.
WordPress SEO
Technical SEO, content, and answer engine visibility. Maintenance keeps the site healthy. This is what makes it grow.
Explore SEO services →
WordPress Development
Custom builds, plugin work, theme development. For everything that sits outside the scope of a care plan.
See development services →
WooCommerce Development
Our specialty. Custom stores, checkout flows and third-party integrations, from small shops to high-volume catalogues.
Explore WooCommerce services →
WooCommerce Maintenance
Store-specific cover: catalogue health, checkout monitoring, extension conflicts and transactional email deliverability.
See Woo maintenance →
WordPress Care Plans
A lighter entry tier for smaller sites that need the basics handled and nothing more.
See Care Plans →
WordPress Security
Standalone security work: malware removal, hardening, and ongoing threat monitoring for sites that have already been hit.
Explore security services →WordPress Maintenance and Support FAQ
The questions buyers actually ask before they sign, answered without the sales layer.
Because unmaintained sites break, slow down and get compromised, and each of those has a price. WordPress powers a large share of the web, which makes it a standing target, and outdated plugins remain the most common entry point. Regular WordPress site maintenance keeps small issues small. Skipping it turns them into weekend emergencies with emergency rates attached.
Tested core, theme and plugin updates, daily off-site backups with one-click restore, security monitoring and malware removal, 24/7 uptime checks, Core Web Vitals work, broken-link fixes and a plain-English monthly report. Care Pro adds content edits, WooCommerce cover and same-day response. Care Elite adds a dedicated engineer, a staging site for every deploy and a 99.99% uptime SLA.
Plans start at $99/month for Care Basics, $249/month for Care Pro and $499/month for Care Elite, with 10% off annual billing. What moves the number is site complexity, traffic, whether you run WooCommerce or a membership platform, and how fast you need someone to pick up. Most agencies charging less are running automated updates and calling it a service.
Hosting covers the server. Maintenance covers the site running on it. Your host will not test a plugin update before pushing it, clean a hacked install, tune Core Web Vitals, or debug the conflict that took down your checkout at 2am. Both purchases are reasonable. They are not substitutes for each other.
Managed hosting automates updates. Automation is what breaks sites, and when it does you are still the one filing the ticket. Our WordPress maintenance service puts a team in front of that: updates tested on staging, fixes done rather than explained, and someone reachable when it matters. Plenty of our clients run managed hosting and this plan together. The two solve different problems.
Yes. WooCommerce is one of our specialties. Care Pro and Care Elite include store support, and for higher-volume catalogues we run a dedicated WooCommerce Maintenance service covering catalogue health, checkout monitoring, extension conflicts and transactional email deliverability.
Care Basics responds within two business days, Care Pro the same business day, Care Elite same day with a dedicated engineer. Site down or security breach escalates immediately on every tier, including the cheapest one. A guarantee that only applies to your best-paying clients is not a guarantee.
Yes. Every plan is month to month with a 30-day money-back guarantee on the first month. No lock-in, no notice period, no exit fee. Move between Care Basics, Care Pro and Care Elite whenever the site changes shape.
Yes. Agencies reselling WordPress support and maintenance under their own brand get white-label pricing, reports carrying your logo and a private support channel. Tell us your client mix and we will price it against that rather than a public rate card.
Let's Talk
Looking for WordPress Maintenance Services? Send a quick note, and we'll take it from there.
Stop Managing Your Site. Hand It to Engineers.
From $99/month. 99.9% uptime guarantee, 30-day money back, cancel whenever you like. The free site audit costs you nothing and usually finds something.
